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NOWCC’s Transition to Paycom.

Click Here to Read Our Frequently Asked Questions (FAQ)s


The NOWCC ACES Program is on a biweekly payroll system that runs from Saturday morning through the second Friday night.

A check or direct deposit verification will be mailed to you from the NOWCC ACES Program headquarters office in Arlington, VA every other Thursday.

Direct Deposit is strongly recommended. Your paycheck is deposited into the bank of your choice on the check date. Direct deposit is the fastest, safest and most efficient way of receiving your money. Click here to print a copy of the Direct Deposit Form. If you need assistance, please contact your Recruiter.

Lost or stolen paychecks may be avoided by utilizing direct deposit. Keep in mind that holidays will often affect the delivery time of the U.S. mail. However, if a check is not received 7 days after the pay date, the enrollee should:

  • Notify the NOWCC Field Office of non-receipt.
  • Complete and submit a Stop Payment Request. Click here to print a Stop Payment Form.

A replacement check will be issued and sent within 5 business days. If the "lost/stolen" paycheck is received after the stop payment process is initiated, the enrollee must return the original paycheck to the NOWCC Field Office immediately.

Click here to access the Enrollee pay schedule for the current calendar year.

Authorized Hours

The assigned hours an Enrollee works every pay period are considered authorized hours.

If an Enrollee's authorized hours need to be changed for a sustained period, the Monitor must contact the USFS ACES Coordinator.


NOWCC follows federal wage and hour law or state law, whichever is more generous. Typically, overtime is defined as time WORKED over 40 hours in a single week (over 8 hours per day in California). Overtime calculations will not include sick leave or any other non-work hours.

Overtime is rarely required. If your assignment requires more than forty (40) hours of work per week (more than eight (8) hours per day in California), you and your Monitor must have advance approval from your ACES Coordinator. This written approval must be sent to the payroll department before payment will be released. Authorized overtime will be paid at time and a half. Contact your NOWCC Field Office for further information.

Volunteer Hours

Volunteering extra hours without pay is disallowed under federal wage and hour law.

Compensatory Time

You may not take compensatory time off in lieu of overtime payment. Compensatory time is defined as taking time off instead of getting paid for hours worked. This is disallowed under federal wage and hour laws.

Early Release Hours

ACES Enrollees are not eligible to receive pay for the hours of early release granted by the Leadership of the USDA or USFS to the Agency’s Staff. Enrollees can make up those hours during the following weeks.

Severe Weather Policy

ACES Enrollees should follow the guidance of the local USFS office for late arrival or early dismissal due to severe weather conditions.  Enrollees are not eligible to receive pay for the hours of late arrival or early release due to the USFS office closings. Enrollees can make up those hours during the following weeks.